Updating drivers from the Device Manager or Windows Update is rarely enough. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. OK, Daniel, then Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. I do not quit for those who are polite and cooperative. _ Windows MVP 2010-20 Millions helped via my tutorials and personally in forums for 12 years. Thoroughly research any product advertised on the sites before you decide to download and install it. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The pages appear to be providing accurate, safe information. Standard Disclaimer: There are links to non-Microsoft websites. If you'll wait to rate whether my post resolved your problem, I will keep working with you until it's resolved. Feel free to ask back any questions and keep me posted. If not let me know the results and we'll go from there. (Avoid ad links, especially Reimage ad!!)Īlso see troubleshooting for Razer Kraken headset's Stereo and Surround: See how to troubleshoot recent problems with headphones Dolby Surround in Windows 10: I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.
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February 2023
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